Frequently Asked Questions
We've compiled a list of the most frequently asked questions concerning our
app and services
from both our riders and our drivers.
- 2021+ mid-size SUVs and full-size SUVs
- All drivers are to present their License, Registration, and Insurance.
- Drivers must be at least 21 years of age and older
- Standard Background Check is done for all drivers. Here is the list of checks we
performed for every driver:
- Social Security Number Trace
- Standard National Criminal Search
- Current County Criminal Search
- Sex Offender Search
- Tap the “Drive” tab to start the process
- Tap the “Drive” tab to start the process
- No smoking or vaping
- Enter full name.
- Upload Documents
- Driver License
- Vehicle Registration
- Vehicle Insurance
Always make sure all documents submitted are valid and up to date.
- Enter Social Security Number
- Submit
- 2021+ mid-size SUVs and full-size SUVs
- All drivers are to present their License, Registration, and Insurance.
- Drivers must be at least 21 years of age and older
- Standard Background Check is done for all drivers. Here is the list of checks we
performed for every driver:
- Social Security Number Trace
- Standard National Criminal Search
- Current County Criminal Search
- Sex Offender Search
- Click the continue button on the home page and enter the exact origin (current location) and destination street address.
- Press the Continue button.
- Click the continue button, and an overlay will come up select Drive and click continue, select a date, and click continue.
- Tap on the trip card and click the claim trip button.
- To start a trip, on the claimed trip tap, tap on the trip card and click the start trip button.
- Always buckle up.
- No smoking or vaping
- No drinking of alcoholic beverages is allowed.
- Always treat other riders and drive with respect. Be kind and respectful.
- All riders must ride on their profile, with their real names, for the safety of all involved.
- Sexual assault and sexual misconduct of any kind are prohibited.
- All riders must show a valid ID card that matches their profile, with their real names to the driver for the safety of all involved.
- Always treat everyone with respect.
- Always drive safely without distractions.
- Always buckle up.
- Always be kind and respectful.
- Always stop at Buc-ee’s or a safe gas station for bathroom breaks. Riders can also request the driver to stop for a bathroom break at any time.
- No smoking or vaping while driving for Beebz
- No drinking of alcoholic beverages is allowed
- Sexual assault and sexual misconduct of any kind are prohibited.
- Note that we reserve the right to remove drivers from the platform without notice if the driver goes against our policy, break traffic laws or operating vehicles in an unsafe manner.
- Always check the rider’s ID card and make sure it matches the rider’s name.
Based on our policy, one child under the age of 2 can sit on your lap, in this case they tend to travel for free. Our policy does not allow minors to book a ride using Beebz app unaccompanied. Here at Beebz, we try to accommodate all passengers, but we still follow industry standard rules concerning unaccompanied minors. However, to book a ride using Beebz app, users must be at least 17+ years of age. Any passengers under 17+ must be accompanied by someone 17+ years or older on any ride. Our drivers do have the right to ask any passengers under the age of 18 for proof of age either by asking the passenger to provide a driver’s license or any form of legal ID card. If it happens that the passenger is under the age of 17+, our drivers have the right to decline the ride.
At Beebz, safety is paramount. To ensure a safe ride for our riders we have a few requirements that all drivers must meet.
Requirements for drivers to be approved on our platform:
Car Requirements:
Driver Requirements:
The driver’s name, profile picture, and vehicle details will be available when your booking has been matched with a driver.
Unfortunately, no pets are allowed.
If you forgot an item during your ride, kindly reach out to our team.
Ride bookings are made through Beebz’s Android and iOS apps, available in the respective app stores. Links to download can also be found on beebzride.com. You can also book online here on the website via our web app.
No waiting time. Once the driver starts the trip, the rider that book the driver will be notified. A rider can see the live track of the driver on the map and all riders can see when the driver will arrive at their pick-up location. We encourage riders to be at their pick-up location before their driver gets there.
Beebz operates in key Texas cities, offering rides between Houston, Dallas, Austin, San Antonio, College Station, and more. Simply use our app to check availability for your route.
Yes, all Beebz rides are now private. Whether you’re traveling solo, with family, or with a group, you’ll have the vehicle entirely to yourself for a personalized and seamless journey.
Beebz provides comfortable seating, free high-speed Wi-Fi, professional drivers, and guaranteed pickup times for a superior travel experience.
Absolutely! Beebz allows you to book your ride days or even weeks in advance, ensuring your plans are set and stress-free.
Only recent model year vehicles are allowed to be used, and only in excellent working order. All rides come with free roadside assistance in the event of any issues during the ride. Beebz uses mid-size SUVs and full-size SUVs. Our Drivers and the vehicles are feedback rated to multiple criteria, including comfort and cleanliness.
Here at Beebz safety is our first priority. All drivers are background and driving record checked. If any rider is uncomfortable with their driver, Beebz app has a Help phone and messaging built into the app so users can contact us or the police at any time during the ride.
The service is available starting from 8am and 7pm, 7 days a week.
Beebz offers cheaper rides between cities for everyone. Our prices starts from $250 per ride (and you receive $50 bonus upon signing up) and we provide a better experience ride. Pricing is based on one-way travel.
We are 100% app based, so all payments are processed through our app using a credit card or debit card. We do not accept cash payments.
Riders can book trips up to 180 days in advance or as little as a few hours before departure time. The trip can be canceled 48 hours before departure in the Beebz app. If you cancel your trip before 24 hours, you will be refunded, and processing fees of 2.9% + $0.30 will be deducted. This might take 10 business days before getting the refund depending on the banks.
Yes, please.
Our drivers are to stop at Buc-ee’s or a safe gas station for bathroom break. Riders can also request the driver to stop for a bathroom break at any time.
To drive with Beebz, all drivers are to complete a driver application using the Beebz app.
Once you click submit, your application will be sent for approval. Once we approve your application you will get a notification to start driving.
Requirements for drivers to be approved on our platform:
Car Requirements:
Driver Requirements:
Professional training will be provided to show drivers how to claim trips: